Thursday, 19 November 2020 08:55 267
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The criterion for the success of any organization is customer satisfaction

The criterion for the success of any organization is customer satisfaction

Saeed Moadi, Deputy Minister of Provincial Affairs and Marketing of Tose'eTa'avon Bank: The criterion for the success of any organization is customer satisfaction.

Saeed Moadi, Deputy Minister of Provincial Affairs and Marketing, who together with Hadi Bakhtiar, Head of the General Department of Coordination and Support of Management of Provinces and Branches, left for Bushehr province to review the performance of the first half of this year and the implementation of the notification plan.

He said the existential philosophy of any organization and the reason for creating and shaping its activity and continuity and continuity of its activity are people and customers, so any program-oriented and purposeful activity by the organization that results in meeting personal and social needs of real and legal persons and in order to fulfill the requests and fulfill the expectations based on the observance of quantitative and qualitative principles and public and professional ethics and using creativity and innovation and using new technology to satisfy people and customers can be considered more important for the success of an organization in the field of presence and activity.

Moadi described, evaluating and reviewing performance in different periods of time as an organizational and professional necessity and added: limited resources and direct and indirect costs in performing operations and activities and providing services are main reasons for managing resources and expenses, opportunity cost and efficiency and productivity.